Technical Support Bulletins
Technical Support Bulletin TSB 2026-009- RUCKUS H550 PoE-Out Disabled After upgrade to SmartZone 7.2.0 (LT-GA)
Applicable To The Following Products
RUCKUS H550
The RUCKUS H550 is a Wi-Fi 6 (802.11ax) Wi-Fi access point with integrated switch in a wall-plate form factor.
H550 features Ruckus' patented BeamFlex + adaptive antenna technology to deliver high-speed 802.11ax WiFi in a low-profile design that can be discretely installed over a standard electrical junction box. H550 allows a range of wired & wireless services to be delivered in hotel guest rooms, student residences, and multi-dwelling units with just a single cable pull per room and eliminates the need for additional switches and power supplies.
Equipped with four Ethernet ports for in-room access, the RUCKUS H550 can be used to connect a range of wired network devices such as IPtv set top boxes, IP telephones, or networked minibars while simultaneously providing dual band Wi-Fi 6 WLAN coverage and concurrent BLE & Zigbee coverage with dual IoT Radios. An IEEE 802.3af-compliant Power-over-Ethernet (PoE) out port on the 901-H550-XX00 SKU, or a 48V passive PoE out port on the 901-H550-XX02 SKU, allows devices such as IP telephones to be powered directly from H550. The H550 itself may be powered via standard PoE or a DC power adapter. The H550 can be managed by SmartZone, ZoneDirector, Cloud or Unleashed management platforms.- Stability Release:
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